ONE GUEST
Across reception, restaurant, and spa.
Same record everywhere. Loyalty, history, allergens: visible to every team in real time.
FOR HOTELS
The front desk.
The back office.
The OTAs. One platform.
PMS, channel manager, RMS, restaurant POS, and payments, built around one guest record.
Pressure points
Where the day gets hard.
These are the moments operators mention first. Kotao is built around them, not around a feature list.
RATE PARITY
Booking.com won't undercut you.
Built-in channel manager + RMS keep parity enforced across direct, OTA, and walk-in.
Operating day
From reservation to departure.
Coordinate reception, rooms, and guest information.
Before arrival
Review reservations and room availability. Before rollout, agree the required booking channels and data imports.
During the stay
Manage guests and reservations in the workspace. Reception and the team use the same information.
At departure
Associate invoices and payments and prepare for the next occupancy. Hand over outstanding tasks.
One record through the day
- Bookings
- Rooms
- Arrival
- Stay
- Departure
BUILT FOR
What your team uses every day.
One platform. The capabilities that matter for your industry, out of the box.
PROPERTY MANAGEMENT
Kotao PMS
Reservations, housekeeping, billing, and channels in one record. No more swivel-chair operations.
See how it worksCHANNEL MANAGER
Kotao Channels
Booking.com, Expedia, Amazon, eBay, Zalando: push inventory and rates from one place. Get orders back in the same record.
See how it worksREVENUE MANAGEMENT
Kotao RMS
Demand-driven pricing for hotels, restaurants, and retail. No spreadsheets. No third-party RMS bill.
See how it worksPOINT OF SALE
Kotao POS
One POS for counter, table, and tap. Same data as your online store. Works offline.
See how it worksCUSTOMERS & GUESTS
Kotao CRM
Live segments, loyalty, and email/SMS: built into the system. No CSV exports. No Klaviyo bill.
See how it worksPAYMENTS
Kotao Payments
Cards, wallets, bank payments, vouchers, and local methods in one flow. Kotao keeps the payment, order, customer, payout, and accounting context attached to the same operating record.
See how it works
Implementation
Not all at once. All expandable.
A good rollout follows operational pressure. First the workflow blocking the team today, then the adjacent apps, then automation and reporting.
See the full platform- 01
Define the first location or highest-pressure workflow.
- 02
Review data, access permissions, and integrations; agree the import scope.
- 03
Connect payments, website, messages, and reporting.
- 04
Turn on more locations, apps, and automations in the rhythm of the business.
Average RevPAR uplift.
12%
Run the till. Run the books. Run the team.
POS, bookings, payments, inventory, payroll, website, reporting. One product. One bill. No plugin chain to maintain.