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FOR E-COMMERCE

Storefront.
Checkout.
CRM. One platform.

Manage your online shop, products, orders, and customer data in one workspace. Review your migration and required integrations before you switch.

16 · E-commerceOne bill, not tenNative checkoutData residency controls

Pressure points

Where the day gets hard.

These are the moments operators mention first. Kotao is built around them, not around a feature list.

01

FEES ON FEES

Stacked Shopify fees.

Shopify Advanced can stack processor fees, app fees, and processor surcharges. Kotao keeps checkout, orders, and customer data in the same system.

02

STITCHING

Klaviyo, Cin7, Gorgias: one record.

CRM, inventory, support inbox all share one customer profile. No CSV exports.

Operating day

From product to dispatch.

Manage your catalogue, orders, and stock together.

01

Prepare your catalogue

Maintain products, variants, prices, and stock. Before migration, review imports, URLs, and required integrations.

02

Process orders

Follow incoming orders, payments, and shipping status in the workspace. Your team uses the same product and customer data.

03

After dispatch

Track returns and stock movements, and find the right order when a customer needs help.

One record through the day

  1. Products
  2. Checkout
  3. Orders
  4. Shipping
  5. Returns

Implementation

Not all at once. All expandable.

A good rollout follows operational pressure. First the workflow blocking the team today, then the adjacent apps, then automation and reporting.

See the full platform
  1. 01

    Define the first location or highest-pressure workflow.

  2. 02

    Review data, access permissions, and integrations; agree the import scope.

  3. 03

    Connect payments, website, messages, and reporting.

  4. 04

    Turn on more locations, apps, and automations in the rhythm of the business.

BUILT FOR

Adjacent industries

Same platform, different shop floor.

Run the till. Run the books. Run the team.

POS, bookings, payments, inventory, payroll, website, reporting. One product. One bill. No plugin chain to maintain.